Thank you for shopping with Handbaggg. We want you to feel confident in your purchase. Please read our Refund Policy carefully to understand how returns and refunds work on handbaggg.com.

1. Eligibility for Returns

We accept returns under the following conditions:

• The item must be unused, undamaged, and in its original packaging.
• The return request must be submitted within 30 days of receiving your order.
• Items must include all original accessories, tags, and protective materials.

Non-returnable items: gift cards, clearance items, customized products, and items marked as “Final Sale”.

2. Return Process

To start a return, please contact us at support@handbaggg.com with the following information:

• Order number
• Reason for return
• Photos of the product (if damaged or defective)

Our team will review your request and provide instructions for returning your item, including the correct return address.

3. Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, please email us within 7 days of delivery with clear photos of the issue. We will arrange a replacement or refund at no additional cost to you.

4. Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to our error (damaged, defective, or wrong items).

We recommend using a trackable shipping service to ensure the package arrives safely.

5. Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

If approved:

• Your refund will be processed to the original payment method.
• Refunds typically take 5–10 business days to appear, depending on your bank or payment provider.

Please note: Original shipping fees (if any) are non-refundable.

6. Exchanges

We currently do not offer direct exchanges. If you need a different item, please return the original product and place a new order.

7. Order Cancellations

If you need to cancel an order, please contact us immediately. Orders that have already shipped cannot be canceled.

8. Late or Missing Refunds

If you haven’t received your refund after 10 business days:

• Check your bank account again
• Contact your credit card company or bank
• If the issue persists, email us at support@handbaggg.com

9. Contact Us

If you have any questions about our Refund Policy, please reach out to us at:
Email: support@handbaggg.com
Website: https://handbaggg.com/

Last Updated: 2025